Student Consumer Complaint Policy

Wesleyan College is a Title IV institution and in order to maintain compliance with federal regulations is required to disclose procedures for filing a complaint with its state authorizing agency.

Wesleyan College is accredited by the Southern Association of Colleges and Schools and authorized by the Georgia Department of Education to confer postsecondary degrees. Therefore, the College will provide the following information about the formal student complaint process to all students.

 All members of the Wesleyan College community are strongly encouraged to engage one another informally to resolve issues before filing a formal complaint. If an informal approach does not yield a satisfactory resolution, a student may undertake the following formal complaint process.

Descriptions of GNPEC student complaint rules and access to the complaint process is found at

https://gnpec.georgia.gov/student-complaints.

 Complaints not addressed through this process include:

Complaints regarding Federal Student Aid should be addressed to the U.S. Department of Education.

Alleged violations of Title IX. Complainants with Title IX concerns should follow the Title IX process outlined in this handbook and on Wesportal. Wesleyan College’s Title IX Coordinator is Tonya Parker, tparker@wesleyancollege.edu.

Complaints related to grade disputes. Complainants with grade disputes should follow the College’s academic appeals procedures.

Complaints related to violations of the Americans with Disabilities Act, including denial of reasonable accommodations, which follow the College’s published procedures on Wesportal for requesting accommodations.